An AI receptionist that never leaves your clinic unanswered
Paw Community runs directly on your own WhatsApp number — triaging symptoms, booking with the right doctor, and routing real emergencies straight to your hotline, even at 2 AM.
No new number to give patients. No app for them to download.
Riya Pet Clinic
online
Everything a front desk does, running on autopilot
Understands — and replies in — day-to-day language
Not a keyword match — the AI reasons through breed, age, and symptom severity, follows casual, mixed-language messages exactly the way pet owners actually type, and replies back in the same language.
Books with the right doctor automatically
Based on what's actually wrong, not just whoever's free first — matched to the right specialty, with the next genuinely open slot.
Or on the day a patient actually wants
Not every booking needs the soonest slot — a patient can name a specific day instead, and the AI finds the next real opening from there.
Emergencies go straight to your hotline
When a case sounds serious, there's no scheduling small talk — the AI sends your emergency number immediately. Signs like breathing trouble, seizures or suspected poisoning are double-checked, so they're never booked as routine.
Triage your vets can trust
The AI only judges how soon a pet should be seen — emergency, within 24 hours, or routine. It never names a diagnosis or a medicine, and never tells a pet parent they don't need a vet.
One number, every branch
Running more than one location? The AI simply asks which one a patient means, then books with the right doctors there.
Every doctor's real schedule
Set which days and hours each doctor sits at each branch, plus specific dates — like the 11th of every month — and days off. Patients are only ever offered times the doctor is actually there.
Doctor can't come in? Patients are rebooked on WhatsApp
Mark a doctor unavailable in one tap. Every pet parent booked that day gets a message: reply 1 for the doctor's next free slot, 2 for another doctor the same day, or 3 for a call — and the new booking is made automatically.
Invoicing, sent the moment a visit ends
A real, itemized invoice lands on WhatsApp as a link your patients can view and download — for online payments, at-clinic visits, or bookings your own staff added.
Follow-up reminders that bring patients back
A vaccination due, a deworming, an anal gland cleaning, a recheck — set the date once, and a WhatsApp reminder goes out the day before, automatically.
Broadcasts to your pet parents
Announce a vaccination camp, a new branch or an offer to the pet parents who've messaged you — with a one-word STOP for anyone who'd rather not hear.
Your clinic's voice, not ours
Change the wording of any message the AI sends — greetings, booking confirmations, reminders — and it's translated into Hindi for pet parents who write in Hindi.
Your team can step in anytime
Reply from the dashboard and the AI steps back. Mark a pet that's admitted or under treatment, and their messages skip the AI and come straight to your team.
Real revenue numbers, not just a chat log
See exactly how much business gets handled after hours, where it's coming from, and how conversations turn into actual bookings — not a guess, an actual dashboard.
Answers at 2 AM the same way it does at 2 PM
A message that arrives while you're asleep, or mid-consultation, gets the same fast, competent response — nothing sits unanswered.
Built to fit however you practice
Whether it's just you, or a team across multiple branches — the setup adapts, not the other way around.
Solo practice
No front desk, no problem. The AI covers exactly the hours you're not — while you're mid-consultation, or asleep — so nothing goes unanswered just because you're the only one there.
Clinics & multi-branch
Multiple doctors, specialties, and locations — all on one number, with each doctor's schedule by branch and date, daily patient limits, and manual booking entry for your own front desk.
Try it on your own number, free for 7 days
No card required to start. See exactly how it handles your real patients before you decide.
Start your free trial